Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Shopping in our Online Shop has never been easier! Browse the rich variety of BELLA DIA JEWELRY products from the comfort of your own home – 24 hours / 7 days. All prices are the same as the retail prices found in our concept stores.
We would be pleased to accept orders by e-mail, private message on Facebook or by phone. On the page “About Us” you will find how to reach out to us.
Feel free to contact us on WhatsApp at +852 57348253 if you have any questions.
We provide a one-click shopping feature for your convenience. This makes shopping with us even quicker and easier for you! On our product overview pages, you will notice the “Shopping cart” symbol next to the articles. The one-click shopping screen opens if you click on this button, showing you all the important information and promotions that apply to your selected article. You only need one click to place the article in your shopping cart.
Redeem your promotional code directly by signing up for our newsletter and receiving the promo code. Depending on the type of promotion, the relevant amount will be shown once you have entered your promotional code and then deducted from your order total.
You will automatically receive e-mail confirmation once you have sent your order. It contains all the details on your order, including the invoice and delivery addresses, the subtotals, discounts, shipping costs, total amount and information on the selected payment and shipping methods. This e-mail is our confirmation that we have received your order.
You can remove articles from your shopping cart at any time, as long as you have not already sent the order. Simply click on “Shopping cart” and remove the articles you no longer want.
You will automatically receive e-mail confirmation once you have completed your order. It contains all the details of your order. What’s more, you can go to “My account” at any time to track your order status. This feature is only available to registered customers. We will send you e-mail confirmation as soon as we have shipped your products from our warehouse.
If you would like to cancel an order that has been submitted and paid, please reach out to sales@belladiajewelry.com within 24 hours in order to provide assistances with your order before it is shipped. Please state the order number in your e-mail and keep it on hand.
Once your order has been shipped, it can no longer be cancelled. If you do not wish to receive this package, you can always refuse it at delivery or you can return it .
We accept Visa, Mastercard, PayPal, Maestro, and prepayment as methods of payment. Please select the appropriate type of payment during the payment process and fill in the required details.
PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or PayPal balance directly. Your payment details will not be shared with BELLA DIA JEWELRY.
BELLA DIA JEWELRY offers the possibility to pay via prepayment (bank transfer). The amount is due for payment immediately. Please transfer the amount to the account listed in the "Payment" section, using your order number as payment reference. If you choose to pay via prepayment, please count 3 extra days for the delivery as your order will be processed upon receipt of your payment into our bank account.
Delivery times vary according to your selected delivery address, and the availability of your items. Generally, orders are shipped within 3 business days after purchase. You can find the current status of your order on “my account”. This feature is only available to registered customers.
All orders are shipped with secured parcels per address regardless of the number of products ordered.
At BELLA DIA JEWELRY, we can provide partial deliveries. Please get in touch with sales@belladiajewelry.com. The prices vary depending on the country of delivery. See the Shipping, Returns & Exchange section of our website.
Enjoy free shipping on orders over 1800 HKD.
However, if you require express shipping, we can arrange it for an additional 400 HKD.
Local shipping in Hong Kong costs 20 HKD, and standard international shipping costs 250 HKD.
BELLA DIA's top priority is to satisfy all its customers.
Please refer to our Return and Exchange policies here.
If you need to return something, return the products to us unworn, and make sure that it is exactly as you received it with its original packaging and invoice.
Room 08 , Floor 11 ,
LT Tower, 31 Chong Yip Street,
Kwun Tong, Kowloon,
Hong Kong
Customized and personalized items are made uniquely for you, and cannot be returned.
Please note that the return shipping fee are at your own charge and own risks, and cannot be reimbursed.
You need to get it back to us within 21 days from the date on your dispatch note.
We’re sorry to hear that you’ve received an incorrect or faulty item. We check and examine our products thoroughly. Nevertheless, there may be individual cases in which we do not satisfy the usual quality. Please return the products to us if this happens or contact us.
If you wish to return undesired products, the return shipping fee are at your own charge and own risks, and cannot be reimbursed, unless you have received a damaged product.
You will enjoy all the benefits of a customer account by registering with us.
The details provided to BELLA DIA JEWELRY will not be forwarded to any third parties under any circumstances. All details entrusted to BELLA DIA JEWELRY are solely used to ensure that the company continues to uphold personalized service to make your shopping experience the most convenient possible.
You can subscribe to the newsletter and keep up-to-date with the BELLA DIA JEWELRY news, promotions and special offers at all times. You can subscribe and unsubscribe to the newsletter at any time under the tab “My account” or via this link: SUBSCRIPTION.
Copyright © 2023 Bella Dia - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.